Machen responded well to rusting bicycle problem

This letter is to commend President Bernie Machen for an extremely prompt response to an e-mail I wrote to him regarding the rusting hulks of bicycles that have dotted campus since I arrived in fall 2008 as a graduate student. I wrote this e-mail Monday afternoon expressing my dismay at having to constantly dodge the rusty carcases of abandoned bikes, and was pleasantly surprised to receive a personal response that evening. Further, a phone call came from the appropriate person at UPD the next morning, with a pledge that the issue would be handled immediately. When I arrived at ARCH today, the worst of the problem was gone. Kudos to President Machen for making the time to care about the small problems.