About 40 residents of Maguire Village and University Village South, two of UF's graduate and family housing facilities, met with officials from the Department of Housing Thursday night to discuss problems with their wireless Internet.
Azfar Mian, the director of housing for administrative services, answered questions from the residents about the reasons behind their unreliable wireless connection.
Based on a survey of the residents, which was completed by the Department of Housing, the wireless system gets overloaded from about 6 p.m. to midnight as residents return home, Mian said.
Alvaro Gurovich, a graduate student of applied physiology and kinesiology, said he has had to go into work at 4 a.m. to upload data because his wireless Internet did not work.
"We work for the university," Gurovich said. "We produce for the university. Our job made this university, and we can't have fair access to our data, to our servers."
Other residents expressed concern because, as parents, they cannot leave their children to use the wireless on campus.
In response to the residents' complaints and suggestions, Mian said he would look into having wireless access points in each building, rather than have 36 total for the Maguire and University Village South facilities.
He also said he would consider increasing the bandwidth of the wireless network so it could support more users.
Mian also said he would look into using a wired connection.
He said he will assess the prices of these alternatives and meet with the group again.
"What you have said, I'm taking that to the heart," Mian said.
